Yamaha Motor Biz Partner Co., Ltd. (the “Company”, “we”, “us”, and “our”) and the group companies of Yamaha Motor Co., Ltd. (collectively, the “Yamaha Motor Group”) aim to provide safe and high-quality products and services that exceed customer expectations in order to “offer new excitement and a more fulfilling life for people all over the world.”
In order to achieve this goal, we believe it is important for the Yamaha Motor Group to know about our customers (“you”). Through the process of learning more about our customers, a key issue for us is to respect and reliably secure the privacy of our customers in order to fulfill our social responsibilities through fair and faithful business activities.
The Company is committed to protecting the privacy of our customers by conducting lawful, fair, and transparent processing, by ensuring accuracy, integrity, and recency of personal information, and by taking appropriate security measures among other means under this “Yamaha Motor Biz Partner Privacy Policy” (this “Privacy Policy”) and laws regarding personal information protection (“Personal Information Protection Law”) and related regulations and guidelines.
This Privacy Policy applies to processing of personal information of our customers that is conducted by the Company to which the Japanese Personal Information Protection Law applies. Reading this Privacy Policy will deepen your understanding with respect to the protection of the customers’ privacy within the Company.
In addition to, or separately from, this Privacy Policy, some products and services of the Company may set forth individual privacy policies that inform you about detailed information in relation to the processing of your personal information. In such cases, if any discrepancies arise between this Privacy Policy and any of those individual privacy policies, that individual privacy policy will prevail.
Terms used below shall have the meanings ascribed to them by the examples of terms used in the Personal Information Protection Law.
1. Personal information obtained by the Company
Categories of customers’ personal information obtained by the Company are as follows: (including the following information, but not limited to them)
Personal information obtained by the Company includes information directly provided by customers to the Company, information provided through a third party, such as the Yamaha Motor Group, counterparties, contractors, business partners, and social media providers (including Facebook and Google), and information provided through products and services provided by the Company.
Such information might be used in a combined form within the scope of “2. Purpose of use of personal information.”
We will not obtain or use sensitive information, such as race, creed, social status, medical history, criminal history, or the fact that a customer has suffered harm as a result of a crime, unless required by law or unless the customer has given consent.
2. Purpose of use of personal information
Personal information provided by customers will be used for the following purposes, except as otherwise provided by law:
If after obtaining your personal information we change the purpose of use for which it is processed, we will process that personal information in accordance with the Personal Information Protection Law.
Separately from the details stated in “3. Provision of personal data by the Company,” your personal data may be converted into a form whereby an individual is unable to be identified and then shared within the Yamaha Motor Group as statistical or aggregated data, regardless of the purpose of use.
3. Provision of personal data by the Company
The Company does not disclose or provide your personal data to a third party, unless:
We may share your personal data within the Yamaha Motor Group to the extent necessary to achieve the purpose of use that you were notified of in advance.
We provide your personal data to the following third parties. If it is necessary to provide your personal data to a third party other than those provided below, we will notify you individually.
4. Storage period for personal information
We store your personal information for the period necessary to achieve the purpose of use or to perform our obligations under applicable laws, ordinances, and the like.
5. Your Choices
In principle, the provision of your personal information to us is made based on your will, and you are not obligated to provide us with your personal information.
However, if you do not provide us with your information, you may experience disadvantages, such as inability to use various services provided by the Company or partial system malfunctions.
6. Processing of children’s personal information
With respect to a child’s personal information, we will obtain consent from statutory agents, such as a person with parental authority over that child, and take other necessary steps in accordance with the Personal Information Protection Law.
7. Cookies
The Company’s websites and applications (the “Applications”) may generate cookies, web beacons, and other similar technologies. These enable us to provide you with an enhanced experience when you use the Applications and allow us to improve the Applications. For more details, please refer to the cookie policy [link].
8. Organizational and technical measures to protect your personal information
We take the following security control measures for your personal information.
In the unlikely scenario that leakage of personal data or any other accident occurs, we will appropriately deal with the situation through investigation of the facts and causes and implementation of preventive measures for secondary damage and reoccurrence, etc.
9. Customer rights
When we receive a request for notification of purpose of use, disclosure, disclosure of records of provision to third parties, correction, addition, deletion, suspension of use, or deletion of personal data concerning a customer, we will faithfully and appropriately deal with that exercise of rights in accordance with the provisions the Personal Information Protection Law after confirming that the person making the request is the customer himself/herself or a person authorized by the customer to make such a request.
If you have any demands, inquiries, or requests regarding the processing of personal data, please contact the following address in writing.
When you contact us, please inform us of your contact details, including your name, address, phone number, and email address, so that we can accurately respond to your requests. We may contact you if any details sent by you are unclear. We may not be able to respond to you if we are not able to confirm such details.
10. Administrator of this Privacy Policy (Personal information handling business)
Please be aware that inquiries to this email address are limited to inquiries related to this Privacy Policy. If we receive an unrelated inquiry, we may not be able to reply.
The replies that we send to customers are intended to send to individual customers for the purpose of answering their inquiries. Please refrain from reprinting or secondary use of the responses in whole or in part on social networking sites or for any other purpose.
11. Revision of this Privacy Policy
We may amend, revise, add to, or delete the contents of this Privacy Policy from time to time to deal with changes required by amendments to laws and ordinances, business-related requirements, and the like. If there are any substantial or material amendments to this Privacy Policy, we will inform you to that effect on this page and, if necessary, inform you to that effect by a method that enables you to become aware of those changes.
（Last updated: Jan 1, 2024）
